Frequently Asked Questions
Everything you need to know about shopping with Tillman Tools.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking our 'True to Fit' customer ratings.
Are your materials sustainably sourced?
Yes, Tillman Tools is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that adhere to fair labor standards.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.